ConEd Power Outage Map
Check Outages in Real-Time
The ConEd Power Outage Map provides real-time information on reported outages and their status.
The map displays current outages and customers out of service, including specific details about Con Edison outages, with updates every 15-30 minutes.
Users can view the map in metric and imperial units for their convenience.
The map is powered by Google and INEGI, providing accurate and reliable data.
Checking Outage Status with the Outage Map Check
Check outage status by entering your account number, phone number, or address.
Log in to your account to find information automatically and view your account details. Ensure that only the account holder or the customer's authorized agent accesses this information to maintain security.
The outage map check feature allows you to view the status of reported outages in your area.
Estimated restoration time is provided for each outage, helping you plan and stay informed.
Outage Map Features and Functionality
The Con Edison Outage Map features an AJAX loader animation, ensuring a smooth and seamless user experience.
Users can customize the map view by selecting different layers, such as political boundaries and summary views.
The map displays information on customers served and the number of customers out of service.
Downed power lines and other outages are indicated on the map, helping you stay informed.
Reporting and Tracking Outages
Report an outage or gas emergency to Con Edison using the online form or by calling the customer service number.
Provide customer-specific information to report an outage or gas emergency, such as your account number and address.
The account system is solely intended for the account holder or the customer's authorized agent, ensuring secure and authorized access.
Unauthorized entry or use of the account system is prohibited and will be prosecuted.
Staying Informed and Prepared
Stay informed about the status of reported outages and restoration efforts through the Con Edison Outage Map and email updates. The Con Edison Outage Map provides real-time information on current outages, the number of customers out of service, and the total number of customers served. It is updated frequently, every 15 to 30 minutes, and includes tools to visualize data with custom layers like political boundaries and weather conditions.
Con Edison customers can receive restoration updates via text or call, keeping them informed and up-to-date.
The outage map provides a heat map view of user-submitted problem reports, helping you stay aware of other outages in your area.
Plan ahead and stay prepared for outages by knowing the status of electric service in your area.
Frequently Asked Questions about Power Outages
What should I do if I experience a power outage?
If you're experiencing a power outage, first check if it's affecting just your home or the entire neighborhood. If it's a widespread power outage, contact your utility company to report the issue. If it's isolated to your home, check your circuit breaker or fuse box. For more detailed steps on handling a power outage, click here.
How do I find out if there's a power outage in my area?
To check if there's a power outage in your area, you can visit the Con Edison outage map on their website, which provides real-time updates on current outages. Simply enter your address or zip code to see if your area is affected. You can also sign up for text alerts by texting "REG" to OUTAGE (688243) to get notifications directly on your phone. Additionally, Con Edison has a mobile app available for both iOS and Android devices that allows you to monitor outages and receive updates.
How do I report an outage to Con Edison?
Reporting a power outage to Con Edison is easy and can be done in multiple ways. You can report an outage online through the Con Edison website by logging into your account and clicking on the "Report an Outage" link. Alternatively, you can report it via the Con Edison mobile app, which also allows you to check the status of your outage. If you prefer, you can call Con Edison’s outage hotline at 1-800-752-6633 to report the outage directly.
How do I talk to someone at Coned?
To speak with a customer service representative at Con Edison, you can call their main customer service number at 1-800-752-6633. Their customer service team is available to assist you with billing inquiries, service requests, and more. If you prefer a more immediate response, Con Edison also offers a live chat option on their website, where you can interact with a representative in real-time. For more specific concerns, you can find different contact numbers on their official website under the "Contact Us" section.
Did Con Edison lower the power?
If you're experiencing a drop in power or voltage, it could be due to a brownout or voltage reduction, which Con Edison sometimes implements during periods of high electricity demand to prevent full-scale outages. You can check the Con Edison website or contact their customer service to confirm if there's been any power reduction in your area. It's also advisable to sign up for alerts so that you're notified of any planned or emergency power reductions.
Is coned 24 hour customer service?
Yes, Con Edison offers 24-hour customer service for emergency situations, such as power outages, gas leaks, or electrical issues. You can reach them anytime by calling their emergency line at 1-800-752-6633. For non-emergency inquiries, like billing or service requests, it's best to contact them during regular business hours, but their website and mobile app are available for self-service options 24/7.