Central Hudson Gas & Electric

Frequently Asked Questions & Answers

What is Central Hudson Gas & Electric (CHGE)?

Central Hudson Gas & Electric Corporation is a utility company that provides electricity and natural gas services to customers in the Mid-Hudson Valley of New York State.

How do I contact Central Hudson customer service?

You can contact Central Hudson customer service by phone at [insert Central Hudson customer service number] or visit their website for online assistance and contact information.

What are the payment options for Central Hudson bills?

Central Hudson offers various payment options, including online payments, automatic bill pay, in-person payments at authorized locations, and mail-in payments.

How can I report a power outage or gas emergency to Central Hudson?

To report a power outage or gas emergency to Central Hudson, you can call their outage hotline or emergency line, or report it online through their website or mobile app.

Does Central Hudson offer budget billing or payment assistance programs?

Yes, Central Hudson offers budget billing programs to help customers manage their monthly energy expenses, as well as various payment assistance programs for eligible customers.

How can I start, stop, or transfer Central Hudson service?

You can start, stop, or transfer Central Hudson service by contacting their customer service department. Provide the necessary information and schedule the service as needed.

What are Central Hudson's rates and tariffs?

Central Hudson's rates and tariffs vary depending on factors such as usage, location, and type of service. Detailed information can be found on their website or by contacting customer service.

Does Central Hudson offer renewable energy options or incentives?

Yes, Central Hudson offers various renewable energy programs and incentives to promote clean energy adoption. Visit their website for more information on available options.

How can I save energy and lower my Central Hudson bill?

Central Hudson provides energy-saving tips and resources to help customers reduce energy consumption and save money on their bills. Explore their website for energy efficiency ideas.

What should I do if I smell gas or suspect a gas leak?

If you smell gas or suspect a gas leak, leave the area immediately and call Central Hudson's emergency hotline or 911 from a safe location. Do not use any electrical devices or open flames until it's safe to do so.